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Questions to ask before hiring a website designer

Hiring someone to build your website is a big choice, and a few questions can protect you. This guide gives you six questions to ask any designer, ours included, and what a good answer sounds like.

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Ask who owns the website and the address

A good answer is that you do, and that the address, the hosting and the accounts are in your name. If a builder keeps them in theirs, you may have trouble leaving later.

Ask for the total cost in writing

Ask what you pay now, what you pay each month and what you pay each year. A clear answer lists the design, the launch, the hosting and the address, with a price for each.

Ask to see a design first

Ask whether you can see your design before you pay. At Olouve, you see a free design of your first page first, and you pay nothing until you say yes.

Ask how long it takes and what they need from you

A good builder tells you the usual time and the words and photos they need from you. Delays often happen because the business owner has not sent them yet, so plan to gather them early.

Ask what happens after launch

Ask who fixes problems, who changes a phone number or a price and how fast they answer. Our Care plan covers updates, and you can also manage the site yourself.

Ask whether they write in your customers' language

If your customers speak English and Kreyòl, your website should too. Ask who writes and checks each language, and read a few lines yourself before you agree.

Picture this

Picture a caterer named Rose who asked three builders the same six questions. Only one could say who owned the address, give a total for the first year and show a design before payment. She chose that one, and she slept well.

Ask us the same six questions

We answer them in plain words. Tell us about your business, see a free design and decide when you are ready.

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