Customers can get a first reply even while you're busy.
We set up your business email, a customer list and AI helpers that follow up, all in your name.
Bèl Fèt Events is a sample business we use to show how each tool works.
Your business inbox: new requests
Customers
Your customer list, and where each one stands
New
Quoted
Booked
AI helpers
Your AI helper, answering on WhatsApp
Business email that sends automatic replies.
Mail is your business email, in an account that's yours. We connect your website forms to your inbox and set up replies that acknowledge new requests in your customers' language. You decide which requests need a personal answer.
Website form · 11:04 PM
Quote request
What do you need? Sound and lights for a wedding, 80 guests, on Saturday, June 13.
Website form · 9:12 PM
Church event
What do you need? Sound for a church event, 150 people. Date: Sunday.
Website form · 8:40 PM
Office party
What do you need? An office party on Friday night, 60 people.
Customer · 6:18 PM
Re: Visit the hall
Thursday at 10 works for us. See you then!
Your business inbox
Customer emails arrive in your business inbox.
You get an email address with your business name.
Website forms
We connect your contact and quote forms to your inbox.
A form is the box on your website where a customer types what they need.
Automatic replies
We can set up a reply to acknowledge new requests, including messages that arrive at night.
Replies send themselves when something happens, like a new form coming in.
A customer list that tells you who to call next.
The CRM is your customer list, showing where each person stands. See who's new, who has a quote, who's booked and who still needs a call. It's in an account that's yours.
Here's the customer list of a sample events business that does sound and lights. Each card is one customer's request, and the columns show where it stands, from new to paid.
Where each customer stands
Drag a card, or tap it to move it forward.New2
Quoted1
Booked1
Paid1
Follow-ups
3 to do
Each reminder tells you who to get back to. Tap one when it's done.
Contacts
You find each customer's details and requests in one place.
From new to paid
One look tells you where each customer stands: new, quoted, booked or paid.
Follow-up reminders
A reminder tells you when to get back to each customer.
AI helpers that answer when you can't.
We set up AI helpers to acknowledge new requests, send them to the right person and remind you to follow up. We agree the rules with you, including when a person should take over.
In this sample chat, a customer writes to Bèl Fèt Events, a sample business that does sound and lights for events, on WhatsApp. The AI helper answers, sends the request to the owner and follows up the next morning.
- 1
Answer
It can acknowledge new requests while your team is busy.
We agree which messages the helper can answer and which should go to your team.
- 2
Sort
It can send a request to you or add it to your customer list, following the rules we set up.
Sorting means each request goes to the right place, or to the right person.
- 3
Remind
Follow-ups and reminders help you keep track of customers who still need an answer.
A reminder is a message that goes out at the right time, to you or to a customer.
All three tools, working as one.
With all three, we set up your business email, customer list and AI helpers together and connect them. We agree which requests should move between them and what happens next.
Follow one customer request through all three tools, for a sample events business that does sound and lights. Hover over a window, or tap it, to see each step.
Automatic reply
You get all three, connected in your own accounts, for less than buying them one by one.
AI helpers
Follow-up on WhatsApp
Customers
New request added to your customer list
New
Quoted
Booked
Every tool is in your name, not ours. We set them up, connect them and keep them running.
Your accounts
Your business email, customer list and AI helpers live in accounts you control.
In your name
Every account is opened in your name, and you're the owner.
Your customer details
Every customer's details and messages belong to you, not to us.
Would you rather we handle the accounts?Setup & Admin · one-time add-on · priced in your quote
With Setup & Admin, you open each account in your own name, on your own card, and add Olouve as an admin. You never share a password, and we set everything up inside. After that, keeping us on with the Care plan is up to you.
You're the owner, always.
We set them up
Each tool goes into your own accounts, in your name.
We connect them
They work with your website and with each other.
We keep them running
With the Care plan, we handle updates and fixes, day to day.
We're with you after launch.
The Care plan keeps your tools up to date. We fix what breaks, make your changes and answer your questions, so you're never on your own.
Your questions, answered.
Pick your tools. We'll set them up.
Business email
Your business email, with automatic replies
Choose Business emailCustomer list
Your customer list, with follow-up reminders
Choose Customer listAI helpers
AI helpers that answer and follow up for you
Choose AI helpersAll three
We set up all three and connect them
Choose All threeYou pay once for each tool, and we set it up in your own accounts. The optional Care plan, at $97 to $197 a month, keeps it all running. All prices are in US dollars (USD).